Payment arrangement

Hi Wesbank<br> I called your call centre to make an arrangement on payment outstanding & was told that a payment of 80% should be made asap .I WOULD LOVE PAY THE OUTSTANDING BALANCE , ON AN ARRANGEMENT THAT IS BOTH REASONABLE & AMICABLE.I was under the assumption that a payment plan is made over a period of 3 months hence I did not wait for a call but called you guys to make this arrangement , can someone assist as I would like to get the vehicle's payment upto date .<br> Regards