PK
Pontsho K
1 reviews | Active since May 2019
01 Jul 2019, 14:48
Payment allocation
I made an additional payment to my car installment account on 28 May 2019, and to date is still has not been allocated, even after i sent and email on 14 June 2019 including POP and payment description, and re sending it again today to: ***
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Replies (1)
WesBank's replyOfficial
01 Jul 2019, 16:27Dear Pontsho
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C38C
Regards,
Jean Sham
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C38C
Regards,
Jean Sham
WesBank Service Resolution
Best regards,
WesBank's reply01 Jul 2019, 16:27
Official
Dear Pontsho
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C38C
Regards,
Jean Sham
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C38C
Regards,
Jean Sham
WesBank Service Resolution
Best regards,