TK
Trent K

1 reviews | Active since Dec 2023

08 Dec 2023, 00:15

Patrick Walker

I see I am not the only person battling with Patrick Walker...

I have been emailing him and leaving messages for him to contact me for over a month and he has just ignored it. When I call into Wesbank, I am told that he is offline... and this has been at various hours throughout the day.

I then also receive an email on the 6th of December saying that they will run December's debit order off on the 5th of December. WHERE IN YOUR LIFE? I had no option to agree to this nor any form of communication beforehand.

Wesbank has been a terrible option for car finance and I definitely DO NOT Recommend them in the slightest.

0
Replies (2)
WesBank
WesBank's reply08 Dec 2023, 07:48
Official
Dear Trent Kemper,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply08 Dec 2023, 07:49
Official
Dear Trent Kemper,

Your reference number is CRSDFA7C.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Wiesaal Sallie 
***


Best regards,