AA
Alex A
1 reviews | Active since Mar 2009
11 Feb 2022, 14:11
Pathetic Wesbank service
Pathetic service from Wesbank. Need a document from them and have paid for it. Every week they say another 7 days. We now into the 3rd week. They do not give a damn.
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Replies (2)0
Replies (2)
WesBank's replyOfficial
11 Feb 2022, 14:36Dear Alex A
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Feb 2022, 14:36
Official
Dear Alex A
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AA
Alex A's updateReviewer Update
14 Feb 2022, 09:39Well, Wesbank did call me as above and at around 9am Monady morning the documents were delivered.
Why did this have to exsculate to this point before any action was taken. But thanks for finally sorting this out.
Why did this have to exsculate to this point before any action was taken. But thanks for finally sorting this out.
AA
Alex A's update14 Feb 2022, 09:39
Reviewer Update
Well, Wesbank did call me as above and at around 9am Monady morning the documents were delivered.
Why did this have to exsculate to this point before any action was taken. But thanks for finally sorting this out.
Why did this have to exsculate to this point before any action was taken. But thanks for finally sorting this out.