RC
Robert C
1 reviews | Active since Aug 2016
23 Feb 2023, 09:17
Pathetic Wesbank service.
I financed my vehicle through Wesbank. I then settled my account and paid the fees regarding the issuing of the NATiS documentation. These documents were NOT delivered to me, and Wesbank now says it's not their problem because these documents are now missing, and I need to get them myself. Their courier basically lost the paperwork. This is unacceptable.
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WesBank's replyOfficial
23 Feb 2023, 09:21Dear Robert Cameron
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Feb 2023, 09:21
Official
Dear Robert Cameron
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution