OM
OSCAR M

1 reviews | Active since Jul 2018

23 Aug 2018, 15:44

Pathetic Wesbank

After settling my vehicle accounts in full , i have still not received my paid up letter. this is causing a delay in being able to license the vehicle , it is costing me time and effort The Wesbank consultant that is supposed to be handling the matter , is arrogant and seems to not want to assist

0
Replies (2)
WesBank
WesBank's reply24 Aug 2018, 10:40
Official

Dear Oscar,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS76F10.

Regards,

Anastacia Naidoo

WesBank Service Resolution

OM
OSCAR M's update24 Aug 2018, 11:01
Reviewer Update
Thank You