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rachmat T
1 reviews | Active since Dec 2018
28 Aug 2019, 07:23
pathetic wesbank
wesbank is the worst company i have ever had to deal with. There debt review call centre has agents working there with no customer service .each and everytime i call i women that sigh and that are tired of speaking to clients. I have sent numerous emails all over the website of wesbank to get someone else to call me back other than from the debt review call centre. such a well known name but wesbank delivers the worst service i have ever come across
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Replies (4)
WesBank's replyOfficial
28 Aug 2019, 08:29Dear Rachat Toefy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Aug 2019, 08:29
Official
Dear Rachat Toefy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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rachmat T's updateReviewer Update
28 Aug 2019, 14:06and of course as the day continues no one has called me yet its now 14:04pm . Neo Sithole and Polly Ntuli have been no help.
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rachmat T's update28 Aug 2019, 14:06
Reviewer Update
and of course as the day continues no one has called me yet its now 14:04pm . Neo Sithole and Polly Ntuli have been no help.
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rachmat T's updateReviewer Update
29 Aug 2019, 07:52Polly Ntuli replies saying that she tried to contact me but my phone never rang . I wonder on which number. So i am hoping that whoever wants to buy a car never do it thru wesbank
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rachmat T's update29 Aug 2019, 07:52
Reviewer Update
Polly Ntuli replies saying that she tried to contact me but my phone never rang . I wonder on which number. So i am hoping that whoever wants to buy a car never do it thru wesbank
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rachmat T's updateReviewer Update
29 Aug 2019, 08:59A special thank you to Polly Ntuli for helping me and putting my mind at ease. She has assisted me as best as she could and gave me hope for me too not loose my vehicle. THANK YOU Polly Ntuli.
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rachmat T's update29 Aug 2019, 08:59
Reviewer Update
A special thank you to Polly Ntuli for helping me and putting my mind at ease. She has assisted me as best as she could and gave me hope for me too not loose my vehicle. THANK YOU Polly Ntuli.