SS
Stephan S

1 reviews | Active since Feb 2015

31 Aug 2022, 09:55

Pathetic service - Wesbank

Please don't ever try and use wesbank to apply for financing as I did a online application and never got any feedback even after I've called them and I'ved been promised feedback the same day. Now today I've been calling them numerous times and I only get transferred back and fourth dor the last 2 hour. No one working there seems to have a clue what the doing.

0
Replies (1)
WesBank
WesBank's reply31 Aug 2022, 10:24
Official
Dear Stephan S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution