FN
Freddie N
1 reviews | Active since Nov 2016
01 Jul 2025, 13:27
Pathetic Service How can we cut u off
The WORST SERVICE EVER... SINCE 9 O clock i been calling wesbank i used R500 airtime to call wesbank everytime I'm on hold for 20min and then they answer then they look on my pf then I get cut off. Been going on since 9 0 clock everytime I ask to get a call back still now no call back. Change your name from wesbank to cutoff.. how can we cut u off.. pathetic the worst ever no one seems to care or help.. pathetic pathetic this is the service u provide
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Replies (2)0
Replies (2)
WesBank's replyOfficial
01 Jul 2025, 13:49Dear Freddie Naude
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Jul 2025, 13:49
Official
Dear Freddie Naude
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
FN
Freddie N's updateReviewer Update
01 Jul 2025, 13:54You cant even assist customers first time call.. how you gonna sort out this.. still leaves me with R500 less airtime and still no results
Why must it costs me money
Why must it costs me money
FN
Freddie N's update01 Jul 2025, 13:54
Reviewer Update
You cant even assist customers first time call.. how you gonna sort out this.. still leaves me with R500 less airtime and still no results
Why must it costs me money
Why must it costs me money