Pathetic Service from Wesbank

Item: WesBank
Rating: 1
Author: Andre R

I have been waiting for close to 15 days now for my Original E-Natis documents from Wesbank, they have only emailed my my paid up letter, every time I log in to use their online services the page returns a 404 error. I have 4 days left of the 21 days to change the Ownership of my car to my name. I have emailed constantly trying to find out what is going on, have not had any reply from them. Pathetic service.

Helpful (0)

Replies (1)

WesBank's replyOfficial

17 Feb 2020, 10:45

Dear Andre Roos,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

WesBank's reply17 Feb 2020, 10:45

Official

Dear Andre Roos,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution