Pathetic Service from Wesbank

I have been struggling getting hold of any person at Wesbank in order to assist in getting my original registration documents after i have paid my settlement amount with them on one of my vehicles. After payment was done, proof was sent through to them via email as requested. Then i got another email from them to pay another R350.00 for the document as was done and proof sent through to them.

All emails were responded back with a generic email from them, although i have requested to have a contact detail to sort out this nonsense, but sorry, no response. I have then googled so may numbers and with not one of them got any answer, except a machine and then these repeated tunes going over and over and over. Not to mention, i have tried the Head Office in Cape Town, with no response.

This is frustrating and we cannot believe that trying to get hold of someone at this huge company is such a struggle, only to get some assistance.

Could i request on this platform that some one from Wesbank can get hold of me, but also to the public, know what you are letting you in for when starting doing business with Wesbank. Such a pity that one must struggle like this.