TM
Thabisile M
1 reviews | Active since Sept 2019
20 Oct 2021, 22:52
Pathetic service from Wesbank
Disgusting service from Wesbank, after trying to get hold of the consultant dealing with my account for over 3 months, when he eventually attends to my case he does not respond or even acknowledge my email. I called yesterday and part of my request still unattended to, not even a mere acknowledgment of receipt for my email!!!
Disgusting service with *********** people!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
21 Oct 2021, 08:08Dear Thabisile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Oct 2021, 08:08
Official
Dear Thabisile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution