Pathetic Service From Wesbank!

I have received pathetic service from Wesbank I had tried to call through since yesterday to speak to Tumelo Mokwebo each time I call I'm being transferred and it cuts off nobody calls me back to follow up nobody responds to emails the agents are so rude even by me telling them not to transfer me they put me on hold and transfer me where it gets cut off again and I have to start the process all over again