LL
Larissa L
1 reviews | Active since Sept 2022
08 Jun 2024, 12:09
Pathetic service.
Been phoning Wesbank since Wednesday to confirm employment. I've left instructions. When someone phoned me today I gave my employers number and instructions to call them. They said they would call. No one called. I wanted to stay a client but they have lost a client. Why is no one proactive? Why doesn't anyone do their job?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
10 Jun 2024, 07:59Dear Larissa Snyman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Jun 2024, 07:59
Official
Dear Larissa Snyman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution