NS
Nizaam S
1 reviews | Active since Sept 2011
01 Feb 2021, 16:31
Pathetic Service
Totally pathetic service. Wait a week just to get a response on an application. 2nd time I used them, the same waiting time but even worse, get asked to re-send in all my documents, even though when i called 2 days earlier, a consultant confirmed that they have received my documents!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
02 Feb 2021, 08:53Dear Nizaam
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Feb 2021, 08:53
Official
Dear Nizaam
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution