Pathetic Service

You would think that already being a Wesbank client as well as being an FNB client, you would get some sort of proper treatment with regards to applications being made! Firstly, the app gives you the option to apply for vehicle finance but the system is forever currently unavailable. Secondly, when you apply through the Wesbank web portal, you do not hear back from them. I have called them numerous times and they keep giving me the run around and making me fill out multiple applications. Surely, there should be a system in place for people who are approved for finance??? The staff in the call centre dont seem to ever know what is going on and you are just told that you are a number in a queue. I have never received such terrible service from any other financial house besides the one that I actually bank with! Get your act together!