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Caroline C
1 reviews | Active since Nov 2021
25 Nov 2021, 17:30
Pathetic service
Im very disgusted by your service, ive made a payment via my banking app with the right account number, ive also sent a statement and i went inside the bank to get a statement over the counter. Nobody was on duty and nobody can help me. Pathetic service really!!!
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Replies (1)
WesBank's replyOfficial
26 Nov 2021, 07:53Dear Caroline C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Nov 2021, 07:53
Official
Dear Caroline C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution