Pathetic Service

For more than a month now we are struggling to get the papers for our vehicle. Every time we are send from pillar to post. Our vehicle was ****** and the insurance needs the papers, even they are struggling to obtain it. The vehicle is fully paid. They are quick to take your installment monthly when owing, but when you require service it is non existing. We even paid the R440-00 they required for the courier which we paid immediately and promised us within 7 working days, it is now over 30 days. Pathetic service. They could not even give me the correct contact number for Chris de Kock the CEO, as we are now done speaking to *********** people. To send a email is even worse as it seems they lack reading skills.