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Nikita N
1 reviews | Active since Sept 2021
28 Nov 2022, 14:38
PATHETIC SERVICE
COMPLAINT *** I'M NOT SURE IF MY COMPLAINT WILL BE ATTENDED TOO, BUT HONESTLY THE SERVICE I RECEIVED WAS PATHETIC. CLEARLY THERE IS NO UNIFORMED WAY OF DOING THINGS. I'M NOT GETTING TREATED LIKE **** BY A CALL CENTER AGENT AND HE THINKS BECAUSE HE IS JUST A VOICE OVER THE PHONE, NOTHING CAN BE DONE.
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WesBank's replyOfficial
28 Nov 2022, 19:46Dear Nikita N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Nov 2022, 19:46
Official
Dear Nikita N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution