Pathetic Service

Pathetic service, I have been trying to get hold of Wesbank customer service for over a week, you hold for more than two hours. I need a border letter because I have to travel, for more than 7days no luck. I even went to the fnb to try and get assistant ,but unfortunately they also call the same number that keeps you waiting for so long.

and unfortunately the online app only allows you to put South African drivers licence of which in my case the main driver is not the holder of SA licence. I have also send email ,but their turn around time to reply is 3-5 days.

I mean this is unacceptable meaning you cant even use your vehicle if you have emergency .