IvdW
Ike van der Westhuizen

1 reviews | Active since Mar 2009

20 Apr 2020, 12:47

PATHETIC SERVICE

My client WADJC Nel is looking for his purchase agreement for his vehicle for tax purposes. He e-mailed and was told his details do not match you records but for the life of me we cannot get hold of you telephonically in order to do a verification. What do you expect us to do and we need this urgently. How can we get hold of you in an efficient manner??

0
Replies (2)
WesBank
WesBank's reply20 Apr 2020, 13:28
Official
Dear Ike W,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

IvdW
Ike van der Westhuizen's update21 Apr 2020, 11:06
Reviewer Update
Annalize We tried to call this number also to no avail. Pls call the client on *** and get his details and do a verification