RL
RG L
1 reviews | Active since Aug 2012
10 Jun 2026, 12:20
PATHETIC SERVICE
WHAT A WASTE OF TIME TRYING TO APPLY FOR PRIVATE VEHICLE FINANCE WITH THIS BANK. 3 DAYS AND I STILL HAVENT GOT A RESPONSE, YOU TAKE DAYS TO ANSWER EMAILS, I HAVE SENT EVERYTHING NEEDED.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
10 Jun 2026, 13:04Dear RG L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Jun 2026, 13:04
Official
Dear RG L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
RL
RG L's updateReviewer Update
12 Jun 2026, 09:44I have had 2 phone calls from 2 different people with 2 different stories. One was very rude, didnt have the facts on hand, spoke over me all the time and hasnt come back with any further response, the second lady was friendly, promised to come back to me yesturday, that hasnt happened.
Looks like a waste of time to trying to work with this crowd???
Looks like a waste of time to trying to work with this crowd???
RL
RG L's update12 Jun 2026, 09:44
Reviewer Update
I have had 2 phone calls from 2 different people with 2 different stories. One was very rude, didnt have the facts on hand, spoke over me all the time and hasnt come back with any further response, the second lady was friendly, promised to come back to me yesturday, that hasnt happened.
Looks like a waste of time to trying to work with this crowd???
Looks like a waste of time to trying to work with this crowd???