RJ
Roswin J
1 reviews | Active since Dec 2018
20 Feb 2019, 10:32
Pathetic service!!!
I lodged a very urgent complaint with wesbank on Friday and was told I would get feedback within 48 hours . Everyday I call and they give me the run around ! The matter is urgent ! Service is pathetic . Unless wesbank is ******** me along with the dealership .
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Replies (1)
WesBank's replyOfficial
20 Feb 2019, 13:35Dear Roswin J
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C752.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C752.
Regards,
Annalize Joubert
WesBank Service Resolution
WesBank's reply20 Feb 2019, 13:35
Official
Dear Roswin J
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C752.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C752.
Regards,
Annalize Joubert
WesBank Service Resolution