rC
ronelle C
1 reviews | Active since Aug 2012
17 Nov 2015, 09:37
pathetic service
My car written off on 02 October 2015. I called Wesbank and emailed them regarding my adcover policy which could be used for the shortfall. Today, after more than a month of following up on the account I get told that there is no record of this on my contract. I have emailed numerous times to follow up on the account. On top of that the monthly deposit also gets deducted after the account was notified. What's going on Wesbank?
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WesBank's replyOfficial
18 Nov 2015, 10:39Hello ronchet,
Thank you for bringing this matter to our attention and affording us the opportunity to clarify your concerns raised.
We have been in contact with you and confirmed that there is no policy linked to your agreement.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to clarify your concerns raised.
We have been in contact with you and confirmed that there is no policy linked to your agreement.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
WesBank's reply18 Nov 2015, 10:39
Official
Hello ronchet,
Thank you for bringing this matter to our attention and affording us the opportunity to clarify your concerns raised.
We have been in contact with you and confirmed that there is no policy linked to your agreement.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to clarify your concerns raised.
We have been in contact with you and confirmed that there is no policy linked to your agreement.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank