RG
Ryno G
1 reviews | Active since Aug 2013
16 Sept 2015, 15:10
Pathetic service
You get poor, pathetic and then you get Wesbank. Completed the online application for private vehicle finance and was pre-approved...whoopy! Phoned the next day and left messages for Mohammed, no response. Phoned the second day, nothing. He phones me 4 days later and comes up with some sorry excuse...\Our system was down
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WesBank's replyOfficial
30 Sept 2015, 14:06Hello rynogouws,
Thank you for bringing this matter to our attention.
Let me use this opportunity to humbly apologise for these unfortunate incidents. As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of your expectations.
Direct contact has been made with your subsequently. We assure you of our best intentions and that the appropriate corrective measures have been taken to prevent similar occurrences.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention.
Let me use this opportunity to humbly apologise for these unfortunate incidents. As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of your expectations.
Direct contact has been made with your subsequently. We assure you of our best intentions and that the appropriate corrective measures have been taken to prevent similar occurrences.
Yours sincerely,
WesBank
WesBank's reply30 Sept 2015, 14:06
Official
Hello rynogouws,
Thank you for bringing this matter to our attention.
Let me use this opportunity to humbly apologise for these unfortunate incidents. As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of your expectations.
Direct contact has been made with your subsequently. We assure you of our best intentions and that the appropriate corrective measures have been taken to prevent similar occurrences.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention.
Let me use this opportunity to humbly apologise for these unfortunate incidents. As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of your expectations.
Direct contact has been made with your subsequently. We assure you of our best intentions and that the appropriate corrective measures have been taken to prevent similar occurrences.
Yours sincerely,
WesBank