1 reviews | Active since Jul 2015
Pathetic Service
I app**** online on Monday for private finance, according to their call center you get \instant feedback"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;121930;888233;3;2;0;0;0;0;2;NULL;NULL;NULL;15/07/22 16:48;15/07/22 15:15;Beware of these *******!;Tax Invoice INV***4;Merlin Lambert;***;My computer was in need of repair and I found this company on the Internet. I was contacted by a Mr Lambert. Notwithstanding the fact that I had to wait 3 weeks just for a quote, once I accepted and the repairs commenced.<br> <br> When my PC was returned to me, nearly all the parts inside were gone and replaced with inferior and used parts. I made contact with Mr Lambert after several failed attempts. I have questioned him about the whereabouts of my parts. His response to me was the technician \threw the parts away\"". I demanded that the parts be returned"
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
