Pathetic Service

Called Wesbank to correct my address which THEY captured wrong in the first place. Spoke to a consultant where I had to first argue my point of this being a correction and not a change of address as he wanted me to send proof of address first before the change could be made. <br> I told the consultant that this is unacceptable because I just want to correct THEIR mistake and I don't see any reason why I should send proof of address when all I want to do is correct the street number and the area that they captured wrong. <br> Eventually the consultant helped me correct the address but then told me that I must check if it was corrected by tomorrow. This to me was extremely unacceptable because I was waiting so long on the phone for a consultant to answer and now he tells me to check again tomorrow. <br> This is extremely poor service from Wesbank. <br> I told the consultant that I wanted an updated statement reflecting my correct address by today and he told me the change will only happen over night so I should check by tomorrow. <br> I waited almost half an hour for a manager which never came to the phone so I ended dropping the call due to frustration. By far THE WORST COMPANY to deal with.<br>