MR
Mpho R
1 reviews | Active since Aug 2018
29 Mar 2019, 13:56
Pathetic Pathetic Pathetic Service
Loan account no ********** 9776. .. I am paying a loan for a vehicle that i dont have it in my position and i have already paid the first installment and going for the second installment on the 5 April 2019..i have a loan agreement that stats that i have paid R45000 Deposit however the sales person says i paid R40 000 and the sale person Kgomotso Leopeng is demanding for me to pay the different amount of R 5000 into personal banking account,am surprised that how can the loan agreement stats that i have paid the deposit and deduct the first installment plus insurance and tracker while i dont have a car in my position...am paying 3 cars from the same bank and from the same dealer now am surprised .
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Replies (1)WesBank's replyOfficial
01 Apr 2019, 07:36Dear MphoRalekgokgo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FECB.
Regards,
Tina Du Toit
WesBank Service Resolution
WesBank's reply01 Apr 2019, 07:36
Official
Dear MphoRalekgokgo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FECB.
Regards,
Tina Du Toit
WesBank Service Resolution
