MR
Mpho R

1 reviews | Active since Aug 2018

29 Mar 2019, 13:56

Pathetic Pathetic Pathetic Service

Loan account no ********** 9776. .. I am paying a loan for a vehicle that i dont have it in my position and i have already paid the first installment and going for the second installment on the 5 April 2019..i have a loan agreement that stats that i have paid R45000 Deposit however the sales person says i paid R40 000 and the sale person Kgomotso Leopeng is demanding for me to pay the different amount of R 5000 into personal banking account,am surprised that how can the loan agreement stats that i have paid the deposit and deduct the first installment plus insurance and tracker while i dont have a car in my position...am paying 3 cars from the same bank and from the same dealer now am surprised .

0
Replies (1)
WesBank
WesBank's reply01 Apr 2019, 07:36
Official
Dear MphoRalekgokgo

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

I will personally be in touch with you to resolve this matter.

Your reference number is CRS8FECB.

Regards,

Tina Du Toit

WesBank Service Resolution