MA
Masood A

1 reviews | Active since Jul 2019

04 Jul 2019, 16:47

Pathetic Insurance

Pathetic service with regards to the driva cover insurance department. Very difficult to get hold of. Tried to cancel my insurance policy before the debit order date. In addition no refund was provided for the cover that was cancelled.

0
Replies (1)
WesBank
WesBank's reply05 Jul 2019, 08:43
Official
Dear Masood A
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C52A.
Regards,
Annalize Joubert
WesBank Service Resolution