NS
Nisha S

1 reviews | Active since Jul 2013

19 Jan 2023, 08:17

PATHETIC EXCUSE FOR SUCH A BIG NAME!

I wish I could rate them as ZERO stars! I have been emailing and calling from December. I get transferred from pillar to post and no one replies to the emails! So many one star reviews and all Wesbank does is post a standard reply! Do they have contact clients with complaints logged on Hello Peter or this that another farce? STILL WAITING FOR VEHICLE FINANCE ASSISTANCE FOR OVER ONE MONTH!!!

0
Replies (1)
WesBank
WesBank's reply19 Jan 2023, 13:20
Official
Dear Nisha Singh,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution