SD
Shalin D

1 reviews | Active since May 2009

22 Sept 2016, 15:48

pathetic customer services

<p>I am appalled to say that I'm a customer of fnb/Wesbank or any of its affiliates namely Toyota Financial services. </p> <p>I placed a complaint about a issue with vehicle finance interest rates to TFS going 2 days now with no reply.</p> <p>FNB should change their slogan from "how can we help you " </p> <p> </p>

0
Replies (1)
WesBank
WesBank's reply23 Sept 2016, 10:56
Official

Good day,

We appreciate this being brought to our attention and apologize for the inconvenience you may have experienced with reference to your finance application.

A Toyota Financial Services representative has communicated with you and the matter regarding your interest rate has been resolved.

Yours in service,
WesBank