OT
Omphile T
1 reviews | Active since Dec 2009
04 Sept 2020, 07:00
Pathetic Customer Service
It is my first time ever requesting service from Wesbank, I must say their service is slow it's been almost five days and having to reply to emails 2 or more times just to get a response on one request? 4 days later not even a simple request resolved?
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WesBank's replyOfficial
04 Sept 2020, 09:38Dear Omphile
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Sept 2020, 09:38
Official
Dear Omphile
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution