Pathetic Customer Service

<p>Sent an email to wesbank to have the cars documents released. The consultant by the name of Faith Majabe was more interested in passing the case to someone else then to assist with my query. No ownership taken of call and the more I was trying to explain to her what the issue was, the more she knew better of wanting to brush me off as the matter was dealt with Helen Leboho who I sent an email 8 days ago and never received any repsonse.</p> <p>As a Customer Service Manager myself, I find this totally unexceptable of a reputable instititution such as Wesbank to have such terrible customer service.</p> <p>Totally disgusted!!!!!!!!!!!!!!!!!!!!!!!!!!</p>