RL
Ruann L
1 reviews | Active since Feb 2021
22 Mar 2022, 11:46
Pathetic customer service
I have been trying to get ahold of a settlement letter or outstanding payment letter from them. I’ve payed my account in full. And for over a year now I still have a amount outstanding against my name. They are just pathetic when it comes to customer service.
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Replies (1)
WesBank's replyOfficial
22 Mar 2022, 12:27Dear Ruann L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Mar 2022, 12:27
Official
Dear Ruann L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution