PATHETIC CUSTOMER SERVICE!!!!!!!

The worst customer experience ever from Wesbank. On the 31st of August 2020, my application was approved on the next day I spoke to Xoliswa Mlambo who then requested that I send documents which I did. Waited a week with no response after following up numerous times. This was also referred to her team leader (Bernadette Coetzee). Then more documents were sent once again, AGAIN a follow up email sent at 15:25 PM. It's over 24 hours, still no feedback?? This has to be the most pathetic service ever received from a financial institute.

I'm clearly another Steve dealing with Beep Bank.

All I ask for clear and timeously communication, and not need to chase for feedback....please escalate this to someone willing to assist. Or even better cancel the application, can't deal with this.