1 reviews | Active since May 2016

04 May 2016, 05:53

Pathetic communication structure.

I have sent a mail to *** and received the automatic reply stating that I would be contacted in 48H. 6 days later and nothing. Furthermore, If you decide in making a service available on your website, make sure that it does in fact work before promoting it to the world. (I am now truly concerned in being financed by Wesbank seeing that the basics is proving to be to difficult)

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Replies (1)
WesBank
WesBank's reply05 May 2016, 12:26
Official

Thank you for bringing this matter to our attention and affording us the opportunity to investigate your concerns raised.

Our Customer Service Centre has been in contact with you and the matter has been referred to our IT department to investigate. We will provide you with feedback once the investigation has been concluded

Kind regards,                                                                                                                                                                      WesBank