DW
Dewald W
1 reviews | Active since Mar 2022
29 Mar 2022, 12:28
Pathetic Communication!
Pathetic Communication! You wait for ages on the call centre, just to get routed in circles. When you email, you wait more than a week for a response, or no response at all!
I have settled my vehicle in Mid February, a debit order still went off in March, and been struggling since to get my vehicles papers, and a refund!
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WesBank's replyOfficial
29 Mar 2022, 13:39Dear Dewald V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Mar 2022, 13:39
Official
Dear Dewald V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution