CN
Corne N
1 reviews | Active since Mar 2018
09 Jun 2025, 08:45
Pathetic client service!
Been waiting for 2 weeks without getting appropriate feedback on a transaction. Every phone call I get a different response on the update and I've been informed 3 times that the transaction will be finalised within 48 hours. There is no reason as to why there is such massive delay.
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WesBank's replyOfficial
09 Jun 2025, 12:49 Dear Corne Niemandt,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jun 2025, 12:49
Official
Dear Corne Niemandt,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution