Pathetic Bank

What a pathetic bank.

Where do I start?

I recently traded my car in which was financed through Wesbank. When I first app**** for finance for the new car Wesbank made me jump through hoops by requesting how my uif payments are structured and how my employment contract is structured and this all while I am a FNB customer and while my car is financed with them just to decline me financing on the new car. Note not one of the other banks asked for this and they all approved me. (Mind blowing I know).

Anyways lets continue. Now that I actually traded the car in that was financed by Wesbank, what would they do? They will still let the debit order go off knowing I don't own this car anymore. Ok now here I am going to FNB to cancel and try and reverse the money. Nope only to find out Wesbank must stop the debit order themselves and pay back the money.

Ok here I am trying to get a hold of anyone at Wesbank to remove this car from my name and to give back my money. What a joke, absolutely no one, the call center just keeps me on hold for hours on one without any consultants answering and it doesn't matter which division I phone.

It's funny how this bank is very quick to take your money, but from there on you won't get any further assistance. And I can guarantee if they get in touch with me they won't pay the money immediately, they will make up some bull**** excuse like it's going to take 10 days or longer for the money to release just so that they can earn more interest on my money.

So thats my story, hopefully this will reach Wesbank because I can't get a hold of them.