Pathetic!

I have been struggling to get information, help, etc from wesbank for almost 3 months now. Ive been mailing,calling etc from june and yet my problem have still not been solved, it is in connection with my vehicle that has been written off due to a break in and i am now sick and tired of trying tobreach wesbank and they just ignore me this is pathetic really the amount of time i spend trying to reach them like the phone being cut of or i wait dor 40 mins and waste my time and airtime . Nevertheless the mails I've been sending is just being ignored i don't get feedback at al