MI
Mohamed I

1 reviews | Active since Jan 2012

25 Apr 2022, 08:13

Pathetic and careless customer care

Terrible and unprofessional customer care line. No answers and no support. The online platforms can't be worse. Pathetic from a service provider that we used to trust their super-service and care. Nothing last I assume.

0
Replies (1)
WesBank
WesBank's reply25 Apr 2022, 08:50
Official
Dear Mohamed Irhuma,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution