AH
Amy H
1 reviews | Active since Feb 2018
21 Nov 2019, 14:16
****** PATHETIC
so I get a phone call, then an sms, then I call. The number doesn't work. I speak to 2 consultants, my account gets handed over to collections. Phone that number , doesn't work. Email on 3 occasions, no response. So please tell me how do I resolve whatever it is you calling me for. You cant answer my questions but you persist in what you saying. I HAD THIS PROBLEM WITH WESBANK EXACTLY A YEAR AGO AND WILL NOT DO ANY FURTHER BUSINESS WITH THEM. STOP SENDING ME TEXTS IF YOU DONT KNOW WHY!!!!!
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Replies (2)
WesBank's replyOfficial
21 Nov 2019, 14:58Dear Amy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Nov 2019, 14:58
Official
Dear Amy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
AH
Amy H's updateReviewer Update
02 Dec 2019, 12:09please get back to me. I have other things pending and cant continue because your arrears amount is blocking the ICT that I need cleared in order to get rid of you;.
AH
Amy H's update02 Dec 2019, 12:09
Reviewer Update
please get back to me. I have other things pending and cant continue because your arrears amount is blocking the ICT that I need cleared in order to get rid of you;.