wP
werner P

1 reviews | Active since Jan 2010

14 Mar 2015, 20:35

Paperwork getting lost received from Wesbank

My mom payed off het car in january and wesbank has not send the paperwork to ABSA kempton park after the full payment has been settled . First Wesbank sends someone to come pick up the car after my dad passed away . Which is ABSA's fault as the froze all the accounts after the death of my ****her and now that its payed off the hide under there name . I demand that Wesbank will resolve this problem with ABSA and give us the vehicles paperwork . And wesbank please dont lie in the future and say you have send me an email or tried to phone me cause you did not .

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Replies (1)
WesBank
WesBank's reply17 Mar 2015, 08:17
Official
Hello makmoerp,

Thank you for bringing your concerns to our attention and affording us the opportunity to assist.

The duplicate has been collected by ABSA and they are in contact with your mother to arrange collection.

We trust this matter was handled to your attention.

Yours faithfully,
WesBank