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Sifiso N

1 reviews | Active since Oct 2022

11 Apr 2023, 15:43

PAMELA CHOEU - BAD SERVICE

Most terrible experience from the Bad Debts department, a lady by the name of Pamela Choeu. Been paying for months only to be told I was given the wrong account number. Terrible staff error on our hard earned monies not even a statement. Bad bad bad service

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Replies (2)
WesBank
WesBank's reply11 Apr 2023, 16:17
Official
Dear Sifiso,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
 
 Regards,
 WesBank Service Resolution
WesBank
WesBank's reply11 Apr 2023, 16:17
Official
Dear Sifiso,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution