PAINTEC WARRANTY DUPLICATED

On Monday 14 March after reviewing the different policies that had been sold to me telephonically , I suspected that I had been sold two different types of the same policy as in the Platinum and Gold. I emailed customer care to enquire whether this was the case and if indeed the one policy should be cancelled. Only response I got was a NOT READ notification. I dont have time or energy to deal with such bad service and obviously if i ever intended on actually claiming or had any problems I would based on the service I have received so far had a major problem. I have full comprehensive insurance on my vehicle which is all I require as it is not an expensive vehicle and honestly if it gets a minor mini tiny small microscopic scratch or dent which is all these policies cover I am not going to be to peturbed or go through the pain an effort it will obviously take should. All I request now is that you cancel both policies end of story. Please just contact me with confirmation that they have both been cancelled.