AB
Anneline B

1 reviews | Active since Jun 2016

19 Aug 2016, 07:39

paid account - but consistently getting calls that it is arrears

<p>have been consistently called by Wesbank with messages stating that I am in arrears.</p> <p>However as per my bank statement; my account has been paid!</p> <p> </p> <p>I have even sent through my bank statement to ********** <p> </p> <p>PLEASE GET YOUR DUCKS IN A ROW</p>

0
Replies (1)
WesBank
WesBank's reply29 Aug 2016, 10:44
Official

Good day

Thank you for your concerns highlighted. The relevant management have communicated with you to discuss the matter in detail. It appears that you were unaware that the payment for July 2016 returned unpaid. We have arranged a manual debit order on your behalf.

We trust that you find this in order.

Kind regards

WesBank