TT
Tulani T
1 reviews | Active since Sept 2018
09 Jun 2023, 10:03
Overcharged
My car is financed by wesbank, in March I received a email to confirm the insurance cover for the car. I sent them my insurance details, after checking my statement I noticed to much increase on my installments and discovered that they have added insurance. After numerous calls they are refusing to refund back my money which they have overcharged for three months even though I sent them proof of insurance.
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WesBank's replyOfficial
09 Jun 2023, 10:18Dear Tulani
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jun 2023, 10:18
Official
Dear Tulani
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution