AH
Anre H

1 reviews | Active since Aug 2016

04 Aug 2016, 10:08

Outstanding Registration Papers

<p>I had a vehicle finance with Wesbank, monthly lisence fees and insurance on the vehicle was kept up to date. I informed my insurance that the vehicle caught on fire and burnt out totally years ago. Wesbank informed me that there was R 5000.00 oustanding on the vehicle, which i paid to obtain the registration papers on the vehicle, to date I have not received anything, I kept on payment the lisence fee to 2015 on a vehicle which should have been s****ped.</p> <p>As this is such a long time ago, reference to whom I spoke to I cannot recall. Currently at the Licensing department, this vehicle is still listed for payable lisence fees. I urgently require some assistance.</p>

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Replies (2)
WesBank
WesBank's reply05 Aug 2016, 13:30
Official
Good day Our Bad Debts department have been trying to reach you to discuss the account, however to no avail. An e-mail has been sent to you and we await your reply. Essentially, our records confirm that you were uninsured and we attempted to make repayment arrangements with you on several occasions. We await your reply. Kind regards WesBank
AH
Anre H's update10 Aug 2016, 06:06
Reviewer Update

Good day, the department has made contact, and I informed that I was insured, but no agent was sent out to inspect the vehicle.