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Johan S

1 reviews | Active since May 2020

16 Apr 2022, 12:19

Original Natis Wesbank

I have paid up my motorcycle 10 years now after many phone calls and mails I had to pay for a courier service and then they requested documentation from license department but no help getting my Natis papers and then I am still responsible for the license fees every year.

They take 4 days every time.to respond to mails and then no help whatsoever.

0
Replies (1)
WesBank
WesBank's reply19 Apr 2022, 08:20
Official
Dear Johan S, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution