mR
mpho R
1 reviews | Active since Nov 2011
01 Jul 2015, 06:27
Opportunists and ******
I made arrears payment arrangement via their online offer.To pay 50 percent of the arrears and the rest with the next installment. This is my second account the first one was fully settled surely I'm their loyal customer who was currently going through a tough time which is now over. Only for them t want to repossession my car. how heartless. people must just consider starting a blog to move to other banks
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WesBank's replyOfficial
01 Jul 2015, 09:36Hello mphoramp,
We thank you for your concerns however we wish to highlight the following.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence and to support our customers through periods of difficulty. This is however only possible when you are both willing and able to adhere to the terms of our Agreement. This account has been in a arrear position consistently over the past year and in keeping with sound business practice, more stringent is warranted in addition to being of advised of the consequences of the breach of contract. The equivalent of 4 instalments is immediately due in order to prevent the institution of legal action to enforce the Agreement.
We therefore implore you to cooperate with our recovery efforts.
Yours faithfully,
WesBank
We thank you for your concerns however we wish to highlight the following.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence and to support our customers through periods of difficulty. This is however only possible when you are both willing and able to adhere to the terms of our Agreement. This account has been in a arrear position consistently over the past year and in keeping with sound business practice, more stringent is warranted in addition to being of advised of the consequences of the breach of contract. The equivalent of 4 instalments is immediately due in order to prevent the institution of legal action to enforce the Agreement.
We therefore implore you to cooperate with our recovery efforts.
Yours faithfully,
WesBank
WesBank's reply01 Jul 2015, 09:36
Official
Hello mphoramp,
We thank you for your concerns however we wish to highlight the following.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence and to support our customers through periods of difficulty. This is however only possible when you are both willing and able to adhere to the terms of our Agreement. This account has been in a arrear position consistently over the past year and in keeping with sound business practice, more stringent is warranted in addition to being of advised of the consequences of the breach of contract. The equivalent of 4 instalments is immediately due in order to prevent the institution of legal action to enforce the Agreement.
We therefore implore you to cooperate with our recovery efforts.
Yours faithfully,
WesBank
We thank you for your concerns however we wish to highlight the following.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence and to support our customers through periods of difficulty. This is however only possible when you are both willing and able to adhere to the terms of our Agreement. This account has been in a arrear position consistently over the past year and in keeping with sound business practice, more stringent is warranted in addition to being of advised of the consequences of the breach of contract. The equivalent of 4 instalments is immediately due in order to prevent the institution of legal action to enforce the Agreement.
We therefore implore you to cooperate with our recovery efforts.
Yours faithfully,
WesBank